Frequently Asked Questions

1. What types of audio-visual services do you provide?

We cover the full spectrum: AV design, installation, system integration, cabling, live sound reinforcement, video projection, LED walls, conferencing solutions, Wi-Fi, and security systems. From small events to permanent venue installations, we tailor solutions to your needs.

2. Do you only provide equipment, or do you handle complete projects?

We provide complete end-to-end solutions. That includes consultation, system design, installation, configuration, and ongoing support. We also offer equipment hire for events.

3. Can you work with existing equipment?

Yes. If you already own gear, we can integrate, re-configure, or upgrade it where possible. We’ll advise if it’s more cost-effective to keep it or replace outdated technology.

4. Do you offer ongoing support and maintenance?

Absolutely. We provide service agreements, system health checks, firmware updates, and preventative maintenance. We also offer on-call support if issues arise.

5. What industries do you work with?

We service corporate offices, schools, houses of worship, hospitality venues, event spaces, and private clients. Each project is customized to suit the environment.

6. How do you ensure sound and video quality?

Every system is tuned, aligned, and tested before handover. We use professional calibration tools and proven engineering practices to guarantee reliability and performance.

7. What brands and equipment do you use?

We work with leading professional brands in audio, video, and lighting—selected based on reliability, suitability, and your budget. We don’t push one brand; we design solutions that actually fit the job.

8. Do you provide training for staff or end-users?

Yes. Once installation is complete, we provide tailored training sessions so your team can confidently operate the system.

9. What areas do you service?

We’re based in Victoria and service Melbourne and surrounding regions. For larger projects, we travel interstate.

10. How do I get a quote?

Simply reach out via our contact page or phone. We’ll schedule a consultation to understand your needs and provide a clear, no-surprises quote.